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Dispute Resolution

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Dispute Resolution


Dispute Resolution

We hope that our clients will be pleased in all respects with the service that they receive and that none of our clients will have any cause for complaint.
However, if you are a client and you are unhappy with any aspect of the service that you receive from us, then we have a complaints procedure which is explained fully in our terms of business.  All clients are issued with terms of business before we commence work for them.  
If you are a client and we have made a contract with you by electronic means, you may be entitled to use an EU online dispute resolution service to assist with any contractual dispute that you may have with us.  This service can be found at  Our e-mail address is 
Grievance Proceedures


Authorised and regulated by the Solicitors Regulation Authority
SRA ID No. 400316